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SUMMARY:Agentic AI and the Future of Customer Experience
DESCRIPTION:Hosted by Tata Communications Ltd and our guest moderator\, this exclusive evening roundtable convenes senior CX leaders from the UK’s foremost B2C organisations to explore the next frontier of customer experience: Agentic AI. \nWe are at an inflection point. Generative AI gave enterprises the ability to converse. Agentic AI gives them the ability to act. This shift — from AI that informs to AI that executes — is redefining what exceptional customer experience looks like\, and how it gets delivered. The organisations that move purposefully now will build structural advantage. Those that wait will inherit structurally higher costs\, slower resolution times\, and fragmented customer journeys that competitors have already resolved. \nThe most critical — and most vulnerable — stage of any customer interaction is the final mile: the moment where intent becomes outcome. Today\, this mile is still predominantly human-dependent\, manual\, and inconsistent. Agentic AI\, particularly when anchored in Voice AI as the primary channel of human expression\, is rapidly transforming this last mile from a cost centre into a competitive asset. \nThrough expert perspective and candid peer exchange\, attendees will explore practical applications of agentic AI in CX operations\, governance and trust considerations\, the organisational shifts required to deploy autonomous systems responsibly\, and the enduring role of human empathy in an AI-first world. This is a forum for CX leaders who are ready to move beyond the pilot and shape what AI-powered customer experience looks like in practice.
URL:https://ainowevents.com/event/ai-ready-enterprises-cx-leaders-dining-experience/
LOCATION:Wild Honey\, 8 Pall Mall\, St. James's\, London\, SW1Y 5NG\, United Kingdom
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DTEND;TZID=Europe/London:20260709T113000
DTSTAMP:20260603T002118
CREATED:20260507T112519Z
LAST-MODIFIED:20260601T121649Z
UID:5944-1783591200-1783596600@ainowevents.com
SUMMARY:AI NOW Virtual Roundtable in association with NetSuite: Scaling Smarter in a Fast-Moving SaaS Market
DESCRIPTION:Software businesses are under pressure to scale faster while delivering more profitable\, predictable growth. Between recurring revenue models\, evolving customer expectations\, rapid product development\, and international growth\, many SaaS companies are finding that disconnected systems and manual processes are holding them back. As SaaS monetisation evolves through usage-based pricing\, AI-enabled products and bundled offerings\, finance and operations teams need systems that can keep pace. \nThis executive roundtable for C-suite leaders in the software industry will explore how high-growth software companies are gaining better visibility across finance and operations\, improving forecasting and reporting\, and building the clean\, connected data foundation needed for AI readiness and sustainable growth. \nJoin fellow software executives to share experiences\, discuss common scaling challenges\, and hear how businesses are improving operational agility\, accelerating reporting cycles\, and gaining the real-time insights needed to make faster\, more confident decisions. \nDiscover how NetSuite helps software companies build the visibility\, control\, and flexibility needed to scale sustainably in a competitive SaaS landscape.
URL:https://ainowevents.com/event/scaling-smarter/
LOCATION:Virtual – Zoom
ATTACH;FMTTYPE=image/jpeg:https://ainowevents.com/wp-content/uploads/2026/05/LinkedIn-Event-Thumbnails-61-1.jpg
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DTSTART;TZID=Europe/London:20260917T100000
DTEND;TZID=Europe/London:20260917T113000
DTSTAMP:20260603T002118
CREATED:20260507T112650Z
LAST-MODIFIED:20260602T081310Z
UID:5949-1789639200-1789644600@ainowevents.com
SUMMARY:AI NOW Virtual Roundtable in association with NetSuite: Scaling Smarter in a Fast-Moving SaaS Market
DESCRIPTION:Software businesses are under pressure to scale faster while delivering more profitable\, predictable growth. Between recurring revenue models\, evolving customer expectations\, rapid product development\, and international growth\, many SaaS companies are finding that disconnected systems and manual processes are holding them back. As SaaS monetisation evolves through usage-based pricing\, AI-enabled products and bundled offerings\, finance and operations teams need systems that can keep pace. \nThis executive roundtable for C-suite leaders in the software industry will explore how high-growth software companies are gaining better visibility across finance and operations\, improving forecasting and reporting\, and building the clean\, connected data foundation needed for AI readiness and sustainable growth. \nJoin fellow software executives to share experiences\, discuss common scaling challenges\, and hear how businesses are improving operational agility\, accelerating reporting cycles\, and gaining the real-time insights needed to make faster\, more confident decisions. \nDiscover how NetSuite helps software companies build the visibility\, control\, and flexibility needed to scale sustainably in a competitive SaaS landscape.
URL:https://ainowevents.com/event/scaling-smarter-2/
LOCATION:Virtual – Zoom
ATTACH;FMTTYPE=image/jpeg:https://ainowevents.com/wp-content/uploads/2026/05/LinkedIn-Event-Thumbnails-63.jpg
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